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ServPro

Case Studio

ServPro is a leader in the restoration industry who was looking for a more efficient way to manage and track business processes.

ServPro
ServPro
ServPro

Client Challenge

Transforming a Spreadsheet into a Web Application

ServPro was looking for a way to upgrade their business process management. Before, they used custom spreadsheets to keep track of metrics, finance, and reports. They wanted to transform their Excel spreadsheets into a full-featured web application that would improve their workflow and simplify day-to-day operations for their employees, managers, and resellers.

PRODEV SOLUTION

Andy Passanise

ServPro of East Bradenton/Lakewood Ranch

“Yoaldis was the first of three people I spoke with that understood what I was trying to have created.”


ProDev started working on a brand-new web application that incorporated all the complex data processing in the backend. The front-end would feature a user-friendly dashboard with systems for notifications, note taking, scheduled reporting, and 1-click automation.
ServPro’s app interface design was done in Adobe XD and finished within a week. The app development was done in Angular 9.0, Laravel Framework, and MySQL, and finished within a month.

PROJECT SUMMARY

Services

Digital Product Strategy
User Interface Design
Web Application Development
Database Migration

Team

UX Design
Front-end Development
Back-end Development
Project Management

Engagement Details

Period: 6 Months
Client’s Location: Bradenton, Florida

Techologies

Angular 9.0
Laravel Framework
MySQL

ServPro

About the Client

ServPro is a leader in the cleaning and restoration industry with over 100 franchises in the state of Florida and over 1,700 nationwide.
ServPro of East Bradenton/Lakewood Ranch is a locally owned and operated franchise whose professionals are ready to provide emergency services, clean or restore any property in the surrounding areas, and beyond.

PROJECT ROADBLOCKS

We had barely started to develop the application when we noticed that we didn’t have all the formulas required to move the project forward.
These custom formulas were only in the head of our client’s Operations Manager. We had to find a way to map them out so that we could code the functionalities needed to generate analytics and reports.

PLAN OF ACTION

Our team undertook the task of creating an action plan that would allow us to define concretely, together with the client, what the formulas, calculations, analytics, and reports would be like.
Next, we created a test digital experience with non-sensitive data. This way, we could make sure everything ran smoothly from the get-go.

RESULTS

Whats the App Archives

Andy Passanise

ServPro of East Bradenton/Lakewood Ranch

“You helped solve the problem of needing a spreadsheet to track jobs, costing, commissions, and key performance indicators.”


Productivity

ServPro’s employees, managers, and resellers can now save time when they access and process their data, orders, and reports.

Functionality

The new application has features that weren’t possible before, such as the automation of many processes, a handy notifications system, and more.

Functionality

The new application has features that weren’t possible before, such as the automation of many processes, a handy notifications system, and more.

WORKING WITH US

When we asked the client, “What exactly did you like most about working with us?” he answered:
“(They were) always available and communicated daily.”

Also, the client said he was satisfied with the quality of the product we created, and that he would highly recommend our services.

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